Testimonials

We own a shop property in a Surrey town which is insured by Vision Insurance Services. In 2020 the property was damaged by fire. David at Vision insurance proved invaluable in terms of his calm approach, detailed knowledge and support in interfacing with the insurance company, but also very importantly in suggesting we appoint a loss adjuster (specialist agent) to take responsibility for the remedial work to the property.  This we did with David’s support in selecting the company. This removed the burden of managing the remedial project from our shoulders. The outcome was very satisfactory.

David has consistently worked to reduce our commercial insurance costs while taking into account risk profile and issues. His team dealing with residential insurance has been helpful in managing a challenging house to insure in terms of its large flat roof and reed roof.

David is a pleasure to work with, he is communicative, knowledgeable and supportive. We value the fact that we can speak directly to David as the MD of the brokering firm. Where else would we have that benefit of speaking to the MD of an insurance agency?

Additionally, he is a very positive, easy to get on with person whose services we have now been using for over 20 years.

We highly recommend David and his team.

Mr C.O, Hampshire.  2020.

“Dear David,

Thank you very much for all your help towards this matter.  I do really appreciate this, you really go above and beyond to help me always.

Thank you once again.”

Motor Traders based in Surrey - 2024

“I run a small non for profit based in Surrey which supports disabled children. We have used Vision Insurance Services as our insurance broker for over 4 years. They have supported our organisation in regard to our insurance needs and managing any potential claims with professionalism, understanding, expertise and compassion. David MacKinnon and Laura Cadd have been excellent in all our communications with them. I could not recommend them highly enough.”

Surrey based not for profit organisation - 2024

“We consider ourselves extraordinarily fortunate to have found Vision to broker our insurance needs.  Though not a large charity, we’ve been treated with the same courtesy, professionalism and attention as a business several times our size and complexity.  100% recommendation from us.”

Surrey based Charity - 2023

“We have built our reputation of supplying great services at a fair price with excellent customer service. It is therefore vital that the businesses I recommend will uphold that standard.

A few months ago, I asked Joel Bird to quote for various aspects of our insurance requirements ahead of our renewal with another company.   We have some specific insurance needs, and wanted to be assured that this cover was included.

Joel put together a quote detailing clearly what we would be covered for.  I was quite concerned how much these more comprehensive polices would cost, but I was very pleasantly surprised when the quotes were received, and it was better priced than our policy with our previous insurance company.

No hassle, friendly and pro-active service received throughout.

I would have no hesitation in the future recommending Joel and Vision Insurance Services to family, friends, and clients.”

Farnborough based Grounds Maintenance Company - 2023

“Since meeting Joel from Vision Insurance Services, he has brokered my Professional Indemnity Insurance and also my Landlord’s Insurance.

With the first, he demonstrated his depth in knowledge (and patience!) and worked with me to achieve the best solution while giving me peace of mind that I had a trusted insurance contact.

With the second, he provided a really quick turnaround and were able to beat my renewal quote.

Joel made the whole process very easy and I am confident that I have the right insurance cover. I will happily refer Joel and Vision Insurance Services to future potential clients and have done so already.”

Southampton based Surveyors - 2023

“I can certainly recommend Joel and his team at Vision Insurance Service. Our fleet van insurance was up for renewal and Joel was super speedy at getting a competitive price to us. He was fantastic at responding to all my messages.
Since using Vision Insurance Services we have added and removed vans to the insurance policy multiple times. Joel is always quick to respond and amend. Five Stars.”

Motor Fleet Insurance - 2023

“This is a note of thanks to David MacKinnon who recently helped me manage a very stressful scenario connected with household insurance renewal in the middle of an ongoing subsidence claim. Within about 10 minutes of posting my plea for help on Vision’s website, David rang me back. He instantly grasped the (unusual) problem, commiserated and then went out of his way to give me his advice. Cutting a long, complex and stressful story short, I followed his advice, which boiled down to not using Vision on this occasion, as I had potentially better options because of ongoing subsidence issues. I want to thank David, as I persevered on his advice and was finally successful. Although David acknowledged that if his advice worked for me, then there was no business opportunity for Vision, he gave me his contact details and asked to be kept in touch. So, what can I say?

Fantastic, fast and expert advice, without any financial gain for Vision. The least I can do is write this note to express my gratitude.

Thank you, David.”

 

Household Insurance Renewal - 2023

We own a shop property in a Surrey town which is insured by Vision Insurance Services. In 2020 the property was damaged by fire. David at Vision insurance proved invaluable in terms of his calm approach, detailed knowledge and support in interfacing with the insurance company, but also very importantly in suggesting we appoint a loss adjuster (specialist agent) to take responsibility for the remedial work to the property. This we did with David’s support in selecting the company. This removed the burden of managing the remedial project from our shoulders. The outcome was very satisfactory.
David has consistently worked to reduce our commercial insurance costs while taking into account risk profile and issues. His team dealing with residential insurance has been helpful in managing a challenging house to insure in terms of its large flat roof and reed roof.

David is a pleasure to work with, he is communicative, knowledgeable and supportive. We value the fact that we can speak directly to David as the MD of the brokering firm. Where else would we have that benefit of speaking to the MD of an insurance agency?

Additionally, he is a very positive, easy to get on with person whose services we have now been using for over 20 years.

We highly recommend David and his team.

Mr C.O, Hampshire. 2020.