Useful Links

Some useful links that may be of assistance to you
Claims and Underwriting Exchange (CUE)

Information from MIB website
CUE is a central database of motor, home and personal injury/industrial illness incidents reported to insurance companies which may or may not have given rise to a claim. Information held on CUE is a powerful weapon in the fight against fraud.

CUE was established in 1994 to help fight insurance fraud.  By enabling insurers to access details of incidents, it makes it harder to successfully commit claims fraud or misrepresent claims history.  Ultimately, this helps to keep down the cost of insurance for honest policyholders.

If you wish to find out what information is held about you on the CUE database, please complete a Subject Access Request form. Alternatively if you wish to contact us regarding a complaint, or any other query relating to these databases, please contact MIB on on 0345 1652803 (freephone) or at

Welcome to MIB

Motor Insurers Anti-Fraud and Theft Register (MIAFTR)

Information from MIB website
MIAFTR is a database containing records of written off and stolen vehicles, as defined by the Code of Practice for the Disposal of Motor Vehicle Salvage. MIAFTR was designed and developed to help monitor vehicles written off for insurance purposes, to help trace and recover stolen vehicles and to help detect fraud.

Access to MIAFTR is limited to subscribers, of which there are approximately 300. These include insurers, self-insured compensators (eg fleet companies), police forces and delegated authorities working on behalf of an existing subscriber (eg an insurer).

MIAFTR Privacy Policy

Your privacy is important to MIB and we take our responsibility regarding the security of your personal information very seriously. We are committed to protecting your personal information and to being transparent about the information we are collecting about you and what we do with it.

We’ve updated our privacy policy in line with the new General Data Protection Regulations (GDPR) to provide you with more information on how MIB protects your privacy, including information on how to exercise your rights to your data. A copy of the Privacy Policy can be found here. If you wish to find out what information is held about you on the MIAFTR database, please complete a Subject Access Request form.


The Motor Insurers' Bureau (MIB)

Information from MIB website
MIB was established in 1946 to compensate the victims of negligent uninsured and untraced motorists.

Management and governance of MIB

National Security Inspectorate (NSI)
Information from MSI website 
The National Security Inspectorate is the UK’s most highly trusted and respected, independent, UKAS-accredited certification body in the security and fire safety sector.

As a not-for-profit organisation helping to protect homeowners, businesses, the public sector and the general public, we count premium local providers, as well as the UK’s premier security and fire safety providers amongst our clients.

Our mission is to secure the highest standards of safety and security for buyers of commercial and domestic fire and security systems, guarding and security services, through independent, third party audit and certification in the UK and Eire.

Certification body for security & fire sectors in the UK (

Financial Ombudsman Service (FOS)

Information from the FOS Website
We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. 

Our service is free for consumers, and every year well over 1 million people contact us about problems with: 

  • bank accounts, payments and cards
  • payment protection insurance (PPI)
  • home, car, travel and other types of insurance
  • loans and other credit, like car finance
  • debt collection and repayment problems
  • mortgages
  • financial advice, investments and pensions

Financial Ombudsman Service: our homepage (


Information from Ask MID website
The Motor Insurance Database (MID) is the only central record of all insured vehicles in the UK and is updated over 10,000 times an hour. As one of the most important tools to ensure that only insured vehicles are driven on our roads, the MID is used by the police and the DVLA to enforce motor insurance law.

The police use Automatic Number Plate Recognition (ANPR) technology with information from the Motor Insurance Database (MID) to identify and catch people driving uninsured vehicles. More than 500 are seized every day and one person every three minutes is convicted for uninsured driving.

The MID is also systematically compared with the DVLA’s registered keeper records to identify uninsured vehicles from the record. Just like the DVLA, you can check your vehicle is appearing on the MID for FREE.

If you have been involved in an accident and need to check the other vehicle is insured, for a small charge you can make a One-off askMID search. Once you have entered some details, including the accident date, you can identify the insurer of the other vehicle so that you can submit your claim.


Financial Conduct Authority (FCA)

Information about the FCA (Financial Conduct Authority
The FCA is the regulator of financial services forms and financial markets in the UK.

Financial Conduct Authority | FCA